Frequently Asked Questions

Read our frequently asked questions about our locksmith services and locksmithing questions you may have about any issues.

For all Locksmith Related Questions You May Have

Professional Locksmith experts are at your service for residential, commercial and automotive questions!

Q: WHY SHOULD I USE A PROFESSIONAL LOCKSMITH COMPANY?

A: Skilled professional locksmiths bring experience and fund of knowledge in lock, safe & security problems and are better prepared to solve security issues to your unique situation. A professional locksmith can prescribe state-of-the-art products that work, and more effective solutions in an efficient manner.

Q: WHAT KIND OF LOCKSMITH SERVICES DO YOU PROVIDE?

A: Many people will contact us when they find themselves in an emergency situation: locked out of a house or a car and in need a new car key, etc. But the list of services that we provide is much greater than that. We can assist you with rekeying or changing your locks, extracting a (broken) key from a lock, maintenance & repair, install locks & deadbolts, lock picking, key cutting & duplication, we can assist with alarm system installation, security bar panic devices, security advise and we can even crack safes.
We are here to help you, 24 hours a day 7 days a week.

Q: MY KEY DOES NOT INSERT OR WITHDRAW EASILY OR IT HAS DIFFICULTY TURNING.

A: First spray the lock with light penetrating oil (such as WD-40). This oil can be found at most hardware stores, but can even be found at some drug stores and supermarkets. Don’t be afraid to spray too much, but have a paper towel handy to pick up the excess. Spray the oil into the keyhole and onto the bolt mechanism. Move the bolt in and out to allow the oil to penetrate into the lock. Do not take the lock apart if you are not confident you can put it back together.

Q: CAN YOU INSTALL A KEYLESS ENTRY SYSTEM?

A: Yes, we can install keyless entry systems to your home, car or business. Call us for a free consultation with at (713) 688-3887 to determine if a key-less entry system is right for you.

Q: I’M LOCKED OUT OF MY CAR. IS ALAMO KEY AND LOCK MOBILE?

A: Yes! Our mobile automotive locksmith will come to your location and make a key on the spot. We can make a basic replacement key in about 20 minutes. If your key contains a microchip (transponder key) it can take a bit longer then 20 mins. Either way, our mobile emergency locksmiths are trained and skilled get you in your car and back on the road quickly.

Q: THE REMOTE CONTROL KEY OF MY CAR IS LOST/BROKEN, CAN YOU HELP?

A: Yes, our service professionals carry new remote control keys, they need to be programmed and synced with your car on site. Our automotive locksmiths are able to do that in their van for almost every car brand.

Q: WHAT IS A MASTER KEY?

A: In Short a Master Key is the main key of a group of locks. Regular keys can unlock one matching lock, but the master key is able to unlock all of the locks inside the group. Usually master keys are used by landlords or property managers.

To be able to Master-key a group of locks they all need to be made by the same manufacturer. However in some cases it’s possible to create a master key if the brand is not identical. We also provide more complex systems using sub-Master keys and Grand-Master keys etc.

Q: I WANT TO OPEN ALL DOORS IN MY HOUSE WITH ONE KEY, IS THIS POSSIBLE?

A: Yes. If you have a key that slides into all your locks, then we can simply re-key the locks. If your key does not slide into a certain lock (or locks) then those locks will need to be replaced.

Q: WE PURCHASED A NEW HOUSE, SHOULD WE GET NEW KEYS?

A: Yes: if you don’t know who else owns a key of your home you are potentially at risk. Think about it, a previous housekeeper, babysitter or a family member of the previous owner may still own a duplicate key to your home. In case you are not 100% sure we advise to either re-key the existing locks, which can be done relatively cheap in most cases, or to completely replace the existing locks.

NEED MORE ANSWERS? CALL ALAMO KEY AND LOCK TODAY AT (713) 688-3887. OUR LOCKSMITHS ARE KNOWLEDGEABLE TO ANSWER ANY QUESTIONS YOU MAY HAVE.

Testimonials

  • As a real estate broker I often need a Houston locksmith to get a door of a property open to show a prospective buyer. I have worked with Alamo Key and Lock for a long time. Absentee homeowners often lose keys or tenants change locks to prevent the home form being shown. Alamo Key and Lock will always respond and get the door opened and a new key made. I also use them to change locks on foreclosures and evictions to prevent re-entry by the former occupants. I have been very satisfied with the service over the years.

    Charlotte Everson
  • They were the best and most prompt locksmiths I have experienced.

    Lly Gomez
  • I accidentally locked my car after putting my daughter in the child's seat in the back seat. It was a hot day also and I began to panic. A stranger called Alamo Key and Lock for me along with the police. I was surprised that the Houston Locksmith arrived at almost the same time as the police. The locksmith got the door opened and my daughter was fine. The policeman said if the locksmith did not come right away he would have had no choice but to break the window because seconds count. I owe a big thanks to Alamo Key and Lock for responding to my emergency so quickly.

    Catherine Vaughn
  • Thank you Alamo key &lock and Francisco for opening my car total life savers. Flat rate scam free, I before I called them I called another place that wanted my car make and model, year, color and would give me a rate once they got there. I recommend them took less than minute to open it.

    Cindy Marron
  • I am SO impressed with Ron and his Team (Uve and Francisco) at Alamo Key & Lock! We needed six areas at the hospital secured, and they promptly installed the keypad locks and came up with a great price for us. Thank you! And the technicians were professional, friendly and always smiling. Bravo! We will definitely call on you again

    Sean H
  • Francisco was quick and opened my lock professionally. 10/10

    Scott Girdwood
  • I locked my keys inside my car. I called Alamo Key & Lock, and they sent a technician out promptly (arrived in about 20 minutes). Their tech, Jonathan, was courteous, skilled, and quick. They charge a fair price.

    Peter Vu
  • When I was locked out of my car after work I found Alamo Key and Lock on Google and called them. The Houston locksmith showed up in fifteen minutes and opened my door. The price was very reasonable but enough to make me more careful in the future. Very good service.

    Chad Smith
  • I locked my keys in my car with my dog in the vehicle… Alamo locksmith got there super fast. He even called other locksmiths nearby to see if they could get there faster. WOW. Thank you so much, Ron!

    Julia Teekell McCoy
  • Alamo is the best! Francisco arrived earlier than the quoted time and was courteous and helpful. It was a raimt day so that was awesome. Highly recommend!!!

    Marcus Allen
  • Very nice and professional young man came out. I completely gave up after two tow truck drivers came to try and get my keys out before him, but he was persistent and tried every which way possible. He could've easily said it would be more to make a key, but he tried and tried until he got it open. I am very grateful because not only did I not have to make a key, but he got my keys out really quick. Thank you guys!!!

    Lilly Vazquez
  • Francisco lock personnel was OUTSTANDING...lock was SUPER DIFFICULT OPENING...AND FRANCISCO NEVER QUIT AND NEVER GAVE UP...I had already givung up HOPE AND BOUT TO BREAK WINDOW AND GET IN...But Francusco never QUIT and Finally got lock open....THANG THE LORD

    Malik Lyle
  • Within 2 weeks, I’ve locked my keys in the car twice. Francisco came both times and was very understanding. I felt so embarrassed that this happened to me again. Thank you Alamo for having great customer service!!

    Elizabeth Rivera
  • Ron is absolutely amazing. Alamo key and lock will always service my business and personal locksmith needs. The service is always prompt and the work is done effectively and efficiently Do yourself a favor...call them ?

    Shontell
  • Very good service When I been on vacation I locked my keys in the car Ron answer the phone & say he will be there 10-15 min He comes in 12 min very fast service & also affordable price Very recommended!!!

    SOS LOCKSMITH
  • Fantastic service and quality of work. Ron and his crew are not only professional, they are good people as well. I’ve used Alamo at work and home. After some not-so-successful attempts at finding a locksmith, I’m glad I found these guys!

    A.G. Stockstill
  • Ron was very nice. They arrived very quick and they are affordable. I will definitely use them when I have an emergency.

    Jasmine Brown
  • Excellent service was very prompt and ready to unlock. Great customer service and caring of vehicle damage. Will recommend to anyone

    Derrick Harris
  • They showed up quickly, and got the job done right! I’ll definitely be using them again in the future.
    Kristyn Morrow
  • Fast, friendly, on-time service. And he did a good job.
    tetra guy tx
  • They are really wonderful. Everyone should call for their service asap. I have never met people like this before in my life. I appreciate your kind gesture.

    Sabina Takyi
  • Awesome service was at my location under 5 min. With quick service. Definitely will use this company again when locking my keys in the car...

    Rachel Valentine
  • alamo key and lock saved my day ! super fast and affordable service thank you ron
    Helen Johnson
  • Alamo Key & Lock rekeyed my front door. I called and they were able to came the same evening. We did have problems with the new lock. I called Alamo and they came back out and repaired it. Now the lock is working perfectly! Thank you Francisco for the great follow through.

    B W
  • Great service! My door handle lock broke and I was unable to turn the handle. They sent a technician right away and he was very helpful and professional.

    Alyce Payne
  • It's happened to us all. Keys locked in the car.. Prompt service with excellent customer service. Call these guys if you're ever in a bind!

    Caroline Carrillo
  • Ron was easy to access, very responsive, and prompt. He was even able to come out during the weekend and was very reasonably priced. I also appreciated how patient and insightful Ron was about discussing my home lock/security needs.

    Sangeeta Ballal
  • He was great and service was excellent
    channie jourdon
  • Jonathan came to do my car door unlock with in mins after my call.he didn’t take even 5 min to unlock my car door.this best service and recommended to every one
    Srinivasarao Bolineni
  • Fast great and reliable service. Quick pay process as well. Highly recommend Ron!

    Andrew Czobor
  • Arrived promptly, great service and awesome price!
    Marissa Mancha
  • Ron for Alamo locksmith responded fast didn't have to wait ....fixed within 20min best locksmith service in Houston by far I highly recommend to anybody

    Dusty Mcdonald
  • Super fast Ron was great Quick and handy An all around great guy And an awesome tech.

    Tariesha Lee
  • Very friendly, reasonable price and great service.
    Brenden Slack
  • Thank you! Fast, easy and fair price.

    Mario 12
  • Great service fast in and out :

    Zaki Aboelnaga
  • The service was absolutely quick and painless. I would recommend them to everyone

    Kendra W
  • The tech came in no time..

    Jermarian Green
  • The service was quick and efficient.
    Millicent Dallas
  • Customer service was excellent, very friendly, fast service

    Lee Polk
  • I loved it! Got my keys! The guy was hot too lol! Bouns! ? Thanx!
    Katrina Howard
  • Very fast n great service from Ron ?

    Rosa M
  • He was prompt and hard worker, made me some keys. Thanks

    Heidi Coody
  • COOL dude he was fast and kept me updated threw the whole thing and great prices

    Nick Pariah
  • Quick, friendly service from Ron this morning! Thank you Alamo Key & Lock!

    Michelle Robinson
  • Great service! My door handle lock broke and I was unable to turn the handle. They sent a technician right away and he was very helpful and professional.

    Alyce Payne
  • Ron was Very quick , and great communication!
    SaBreah Gibbs
  • Ron is absolutely amazing. Alamo key and lock will always service my business and personal locksmith needs. The service is always prompt and the work is done effectively and efficiently Do yourself a favor...call them ?

    Shontell
  • On time and quick service! The price I was quoted was the price I paid

    Jackie Smith
  • Awesome job got here quick and did the job quick as well
    celica contreras
  • Quick, kind and efficient. Francisco is the best!!

    Phillip Pryor
  • Juan is the MAN! Definitely a God sent ! When locked out call Alamo Key and Lock!

    Shan S
  • Awesome and quick process by Ron! And overly reasonable flat rate!

    TayJ Da_Prodigy
  • Ron for Alamo locksmith responded fast didn't have to wait ....fixed within 20min best locksmith service in Houston by far I highly recommend to anybody

    Dusty Mcdonald
  • My husband lost a car key to a Nissan Altima I called Alamo long story short they couldn't fix it unfortunately but, I receive FULL refund. Thank You Alamo!

    Sarahi Rodríguez
  • Very quick and efficient service!

    Brasswerks houston
  • Great service

    Bardo Ruiz
  • Great fast service
    talha qureshi
  • Technician arrived when he said he would, was friendly and up front throughout the entire process. Will use again

    Christopher Jacquet
  • Francisco was great! He came in professional worked fast to rekey my door and was gone in a flash.

    Melaney Herron
  • Fast service

    Martin Mora
  • I’m a truck driver from N.C locked my keys inside my 18 wheeler, i called alamo key and lock and ron showed up really fast and save my day! My hero 🙂 thank you so much!

    Yusniel Corredera Rodríguez
  • Did an excellent job replacing an old lock with a new schlage connect

    Rodrigo Landivar

Call Now: 713-688-3887

Alamo Key & Lock is Always Near You in Houston TX

Call Now: 713-688-3887